Email Terms
4. Email terms
4.1. We will provide the following email related Services for Customers selecting shared or managed dedicated hosting only:
- Filtering of unsolicited commercial email (SPAM): This is done on a best effort basis, without any guarantees, using appropriate best of breed technologies (for example SpamAssassin which is the most widely used open source filtering software);
- Virus filtering: This is done on a best effort basis without any guarantees, using appropriate best of breed technologies (for example Clam that is a very popular open source solution).
- An SMTP (simple mail transfer protocol) server for the sending of outgoing mail;
- A POP3 (post office protocol) server for the downloading of incoming mail.
- IMAP (internet message across protocol) Server for the reading of mail.
4.2. We will take appropriate and reasonable measures to make your email environment secure and reliable.
4.3. We will:
- Do our best to support the setup and configuration and
- not be held responsible if there is any incompatibility between our Systems and any other third party application.
4.4. We provide Mail Transfer Services to our Customers as part of the
Shared, Managed, and Dedicated, and Custom Hosting products. Hosting
products include monthly website data backup retention, but do not
include email backups. Additional email archiving or additional backups
may be purchased, but remains solely the Customers responsibility to
ensure that their email data is backed up regularly.
