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Refund Policy

Cloud Matrix (Pty) Ltd, offers a 28 day money back guarantee when signing up. If you are unhappy with your hosting product, you can cancel for a full refund within the first 28 days.

Thereafter, you can cancel at anytime before the 25th of the current month, to avoid billing for the following month.

Refunds do not apply to domain registrations, as the registration is passed directly to the registry.